Troubleshooting

Smart Alert: High Humidity

The High Humidity smart alert indicates that the humidity level inside your home is greater than 70%. Your cooling system may not be removing moisture from the air effectively. 

Open doors/windows

If the weather is nice, you may have turned off your HVAC system and opened the doors and windows, allowing outside air in the home. If this is the case, you can close all doors/windows and turn on your cooling system to bring down the humidity, if desired. 

Not Cooling 

If your cooling system is not running when it should, check out our troubleshooting article for more information.

Adjusting humidity reading

If you believe the thermostat is not accurately reading the relative humidity in the home, you can adjust the reading on the thermostat. Learn how to use the Humidity Offset feature here. 

Dehumidification features

Sensi can control humidity. Learn more about potential dehumidification options.